Help Center

Can't hear or speak?

See step-by-step instruction to grant access.

Step 1 of 7

Accessing Site Settings

Click on the View menu icon in the Safari toolbar to access website settings.

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Step 2 of 7

Opening Website Settings

From the dropdown menu, select "Website Settings..." to manage your camera and microphone permissions.

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Step 3 of 7

Viewing Permission Settings

In Safari settings, check the Camera and Microphone (red highlight). Set them to 'Allow' for full audio and video access.

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Step 4 of 7

Changing Permission Settings

Click the Microphone dropdown and select 'Allow' (red highlight) to enable it.

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Step 5 of 7

Confirming New Permissions

After changing settings, both Camera and Microphone should now display "Allow" (highlighted in red box).

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Step 6 of 7

Reloading the Page

Click the 'Reload' button (red highlight) to apply the new settings. This step is crucial.

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Step 7 of 7

Confirming Device Selection

After reloading, rejoin the meeting. Ensure your microphone and camera (red highlight) are correctly selected. Use the dropdowns if needed.

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