Help Center

Can't hear or speak?

See step-by-step instruction to grant access.

Step 1 of 7

Accessing Site Settings

Tap the settings icon in the address bar to manage permissions.

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Step 2 of 7

Opening Site Settings Menu

Select 'Site settings' from the dropdown to manage permissions.

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Step 3 of 7

Viewing Current Permissions

In Chrome settings, check the Camera and Microphone (red highlight). Set them to 'Allow' for full audio and video access.

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Step 4 of 7

Enabling Microphone

Click the Microphone dropdown and select 'Allow' (red highlight) to enable it.

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Step 5 of 7

Enabling Camera

Similarly, click the Camera dropdown and select 'Allow' (red highlight) to enable it.

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Step 6 of 7

Reloading the Page

Click the 'Reload' button (red highlight) to apply the new settings. This step is crucial.

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Step 7 of 7

Confirming Device Selection

After reloading, rejoin the meeting. Ensure your microphone and camera (red highlight) are correctly selected. Use the dropdowns if needed.

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